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LiftClub

Terms of Use

Last updated

These Terms of Use (“Terms”) are a legal agreement between you and Shubham Sharma, an individual in Canada trading as LiftClub (“LiftClub”, “we”, “us”, “our”). They cover the LiftClub iPhone app and liftclubapp.com, including the web pages that open LiftClub share links (together, the “Service”). For the app, these Terms are the end user licence agreement.

By creating an account, tapping “continue” on a screen that links to these Terms, or using the Service, you agree to these Terms, our Privacy Policy and our Community Guidelines. If you don’t agree, don’t use the Service.

Please read sections 3 (Health and safety), 14 (Disclaimers) and 15 (Limitation of liability) carefully. They limit our responsibility to you.

1. Who can use LiftClub

  • You must be at least 13 years old, or older if the law where you live sets a higher minimum age for using a service like this one without a parent’s consent.
  • Friends features (a handle, friends, the feed, posts, likes and sending workouts to friends) and LiftAI are only for people aged 18 or over.
  • We use the birthday you give us to apply these limits, so give your real one.
  • If you’re under the age of majority where you live, you may use LiftClub only with the permission of a parent or guardian, who agrees to these Terms for you and is responsible for your use of the Service, including any purchases.
  • You can’t use LiftClub if we have banned you, or if the law prohibits you from receiving the Service.

2. Your account

  • You sign in with a one-time code sent to your email, with Sign in with Apple, or with Sign in with Google. LiftClub has no passwords, so keep your email, Apple and Google accounts secure.
  • Give accurate information and keep it up to date. You’re responsible for what happens on your account. Tell us at support@liftclubapp.com if you think someone else has used it.
  • One person, one account. Don’t share your account or let someone else use it.
  • Handles are 3 to 20 characters and must be unique. Some handles are reserved. You can change yours once every 7 days, and we hold your old handle for you for 30 days. We may remove or change a handle that breaks these Terms or the Community Guidelines, or that impersonates someone.
  • Your data is saved on your iPhone first and synced to our servers when you’re online. Signing out leaves your training on that iPhone. Data that hasn’t synced yet can be lost if your phone is lost, broken or reset, or if you delete the app. We aren’t responsible for that loss (see section 15).

3. Health and safety

LiftClub isn’t medical advice. It’s a training log and habit tool. It isn’t a medical device, and it doesn’t diagnose, treat or prevent any condition. Nothing in the Service creates a doctor, physiotherapist or coach relationship between you and us.

Check with a doctor first. Talk to a doctor or other qualified health professional before you start a new exercise program or change your training. This matters most if you:

  • have a heart, lung, joint or other health condition, or take medication;
  • are pregnant or have recently given birth;
  • are recovering from an injury or surgery;
  • haven’t exercised in a while.

Exercise carries risk. Strength training and cardio can cause injury, and in rare cases serious injury or death. Warm up, use safe equipment, use a spotter for heavy lifts, and stay within your limits. Stop at once if you feel pain, dizziness, faintness or shortness of breath, and get medical help if you need it. In an emergency, call your local emergency number.

Our content is general information. That includes exercise demonstrations and instructions, built-in workouts and programs, charts, estimated one-rep maxes, the muscle map and LiftAI suggestions. It isn’t tailored to your body, health or fitness. The demonstration videos are computer-generated illustrations: they show the general movement and may not show perfect form. Workouts and programs that other people share with you aren’t checked by us.

You decide what you do. That includes which exercises you do, how often, and what weight you lift. LiftClub never tells you what weight to lift.

You take on the risk. To the fullest extent the law allows:

  • you voluntarily assume all risks of injury, illness or loss that come from exercise or physical activity you do while using, or because of, the Service;
  • you release us from claims for those injuries, illnesses or losses, except where they’re caused by our gross negligence or wilful misconduct, or where the law doesn’t allow a release.

Statuses aren’t health tracking. The Injured, Recovering and On Vacation statuses only pause your streak. They don’t track or assess your health.

4. Streaks and fair play

  • A day counts toward your streak only when your in-app workout timer sessions that day add up to the daily minimum shown in the app (currently 10 minutes). A single session can’t be longer than 4 hours.
  • Shields, statuses and scheduled rest days work as described in the app. We may adjust how they work to keep streaks fair.
  • Streaks, shields, credits and stats have no monetary value. They can’t be sold, transferred or exchanged for anything.
  • Don’t fake training. Don’t manipulate the timer, the app or our servers to create sessions, streaks or stats you didn’t earn.
  • We may correct or reset streaks, shields or stats that were created by a bug, by tampering or by breaking these Terms.

5. LiftClub Pro

What’s free. Your streak, shields, workout logging, your full history, programs, friends, the feed and sharing are free. A free account can keep up to 5 workouts of its own. Workouts from LiftClub, and workouts you receive from others, don’t count toward that limit. Progress charts are free for Week and Month, and the Logs view is free for any time range.

What Pro adds. LiftClub Pro is an optional auto-renewing subscription. It adds:

  • unlimited workouts of your own;
  • Progress charts for Year, All and custom dates;
  • the Advanced charts (the muscle map and per-exercise progress);
  • LiftAI, if you’re 18 or over.

Plans and prices.

  • Monthly: US$14.99 a month.
  • Yearly: US$79.99 a year, with a 14-day free trial for eligible Apple IDs.
  • Local prices: the app shows the price in your currency before you buy. It can differ from the US price and include tax. The price shown on the purchase screen is the price that applies.

Free trial.

  • Apple decides which Apple IDs are eligible. Usually it’s one trial per Apple ID.
  • Unless you cancel at least 24 hours before the trial ends, it turns into a paid yearly subscription, and your Apple ID is charged the yearly price.
  • If you allow notifications, we remind you two days before the trial ends. We aren’t responsible if the reminder doesn’t arrive.
  • If you buy a subscription during a free trial, any unused part of the trial ends.

One-time offer. After onboarding, an eligible Apple ID may be offered its first year of the yearly plan at a discount (currently US$29.99, then US$79.99 a year).

  • The offer is available only for the time shown on screen.
  • It’s charged when you accept, and it has no free trial.
  • After the first year it renews at the regular yearly price unless you cancel.

Billing and auto-renewal.

  • Purchases are made through the Apple App Store, under Apple’s terms.
  • Payment is charged to your Apple ID when you confirm the purchase, or when your free trial ends.
  • Your subscription renews automatically for the same period, at the then-current price, unless you turn off auto-renew at least 24 hours before the current period ends. Your Apple ID is charged for the renewal within the 24 hours before the period ends.
  • Manage or cancel your subscription in iPhone Settings → your name → Subscriptions, or in the app at Profile → Manage subscription.
  • Deleting the app, signing out, or deleting your LiftClub account doesn’t cancel your subscription. Cancel it in Settings.
  • Subscriptions bought by someone under 18 are subject to Apple’s parental controls and Family Sharing rules.

Cancelling. When you cancel, you keep Pro until the end of the period you’ve paid for. When Pro ends:

  • you keep all your workouts, and you can still start, edit and delete them;
  • you can’t create new workouts while you have 5 or more of your own;
  • Pro charts and LiftAI lock again.

Refunds. Apple handles payments and refunds under its own policies. We can’t issue refunds or partial refunds for unused time. To request one, go to reportaproblem.apple.com. This doesn’t affect any refund right you have under consumer law.

Changes. We may change prices or what Pro includes. Apple tells you about price increases on an existing subscription, and asks for your consent where the law or Apple’s rules require it. If you don’t agree, cancel before the new price applies.

6. LiftAI

LiftAI is an optional Pro feature for people aged 18 or over.

  • Consent. It asks for your permission before it first sends anything about your training to our AI provider. You can withdraw permission at any time in Profile → LiftAI.
  • What it does. It can build a workout, review your training, suggest what to train today and answer follow-up questions.
  • How it works. LiftAI’s answers come from a third-party AI model (currently Google’s Gemini), based on a summary of your training. The Privacy Policy explains exactly what’s sent.

Usage limits.

  • Allowance: 40 credits a month with Pro, 15 a month during a free trial, and no more than 10 a day.
  • Cost: most requests use 1 credit. A follow-up question uses 2.
  • Reset: credits reset at the start of each calendar month (UTC) and don’t carry over. They can’t be bought and have no cash value.
  • Automatic review: after you agree, the training review may run on its own, no more than once a week, and uses 1 credit when it does.
  • Pauses: LiftAI may pause for everyone until the next month if service-wide usage limits are reached. A pause isn’t a reason for a refund.
  • Changes: we may change these limits, or change or stop LiftAI.

Its output may be wrong. AI output can be inaccurate, incomplete, out of date or unsuitable for you.

  • LiftAI isn’t medical, physiotherapy, nutrition or coaching advice, and it never tells you what weight to lift.
  • Check its suggestions before you act on them, and stop if something hurts.
  • Nothing LiftAI suggests is saved to your training until you tap to save or start it. You’re responsible for what you choose to do.
  • LiftAI’s answers are generated by a machine. They aren’t statements by us, and they may be similar to answers other people get.

Using it responsibly.

  • Don’t try to make LiftAI produce harmful or unlawful content, or to extract its instructions.
  • Don’t use its output to build a competing service or to train an AI model.
  • What you type into LiftAI is sent to our AI provider, so don’t include health details you don’t want to share, or anyone else’s personal information.

7. Friends, posts and sharing

Friends features are for people aged 18 or over. When you choose a handle, you agree to the Community Guidelines. The Privacy Policy explains what friends and other people can see.

  • Posts. You can post up to 10 workouts a day, and a caption can be up to 140 characters. Where share cards can be attached to posts, friends see what’s on the card, which can include weights and personal bests if you leave them on.
  • Share links.
    • Who can see them: anyone who has the link, on a web page, with no LiftClub account needed. Anyone you give a link to can pass it on.
    • What they show: a copy of the workout or program (names, exercises, sets, and reps or times). They never show the weights you lift, your notes or who shared it.
    • Expiry: links don’t expire. Stop sharing turns a link off, which can take a few minutes everywhere.
    • Copies: people who already saved the workout or program keep their copy.
  • Sending to a friend shows them your name and handle.
  • Exported share cards. An image you save, copy or share to Instagram or another app leaves LiftClub. We can’t delete it, and the other service’s terms apply.
  • Blocking and reporting. You can block or report people, posts, workouts sent to you and share links from the app. See section 10.

8. Your content

“Your content” means what you put into LiftClub, including:

  • workouts, sets, notes, custom exercises and their instructions;
  • the names and descriptions of workouts and programs;
  • your name, handle and profile photo;
  • posts, captions and share cards you post;
  • workouts or programs you share or send;
  • what you type into LiftAI;
  • reports and feedback.

You own your content.

The licence you give us. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt (for example, resize an image), display and send your content, only to run, secure and improve the Service. For example, we use it to:

  • sync your data between your devices;
  • show your posts and summary to friends you’ve accepted;
  • show a share link to people who have it;
  • deliver a workout to the friends you choose;
  • send a summary of your training to LiftAI when you use it.

We may let our service providers do these things for us.

The licence you give other users. When you share or send a workout or program, the people who receive it may save, copy, change and use it for their own training, and keep their copy after you stop sharing.

When our licence ends. It ends when you delete the content or your account, except:

  • for copies already shared with others;
  • for copies in backups, which are kept for a limited time;
  • for content we need to keep for safety, to deal with reports, or to comply with the law.

Your responsibility. You’re responsible for your content. You confirm that you have the right to post it, that it doesn’t infringe anyone’s rights, and that it follows these Terms and the Community Guidelines.

Other people’s content. Content from other users belongs to them, not us. We don’t endorse it, and we aren’t responsible for it.

Moderation. We don’t review everything people post, and we have no duty to. We automatically block some words in names, captions and other text. We may refuse, remove, hide or edit content that breaks these Terms, or that we reasonably believe puts people at risk, without notice.

Copyright complaints. We respond to notices under the US Digital Millennium Copyright Act (DMCA), as our Copyright Policy explains in full. Our designated agent for copyright notices is:

Shubham Sharma, LiftClub
Email: reports@liftclubapp.com

Your notice must include:

  1. your physical or electronic signature;
  2. the copyrighted work you say is infringed;
  3. the content you say infringes it, and enough detail for us to find it (a share link, or the person’s handle and the post);
  4. your name, postal address, phone number and email;
  5. a statement that you believe in good faith that the use isn’t authorised by the owner, its agent or the law; and
  6. a statement that the information in your notice is accurate and, under penalty of perjury, that you’re the owner or authorised to act for them.

Counter-notices. If we remove your content after a notice and you believe that was a mistake, you can send our agent a counter-notice with: your signature; the content that was removed and where it was; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; your name, address and phone number; and a statement that you consent to the jurisdiction of the federal court for your district (or, outside the US, any district where we may be found) and will accept service from the person who sent the notice. We may then restore the content in 10 to 14 business days unless the sender tells us they’ve gone to court.

Repeat infringers. We close the accounts of people who repeatedly infringe copyright.

Feedback. If you send us feedback, for example through Profile → Report an issue, we may use it without any obligation to you.

9. Acceptable use

Don’t:

  • break the law, or post anything the Community Guidelines don’t allow, such as harassment, hate, sexual content, threats, spam or impersonation;
  • post other people’s private information, or content you don’t have the right to share;
  • create accounts in bulk, with someone else’s details, or to get around a ban;
  • give a false birthday to get around an age limit;
  • fake training data, or tamper with streaks, stats, usage limits or Pro features;
  • access other people’s accounts or data, or probe, scan or get around our security or rate limits;
  • scrape the Service, or copy the exercise library or demonstration videos;
  • reverse engineer, decompile or modify the app, except where the law allows it;
  • use the Service, or anything from it, to build a competing product or to train an AI model;
  • upload viruses or harmful code, or overload or interfere with the Service;
  • access the Service by automated means other than through the app and the website;
  • misuse reports or blocking to harass someone.

We set usage limits, for example on sign-in codes per hour, friend requests, posts per day and how often you can make requests. Stay within them.

10. Moderation, suspension and ending your account

Reports and enforcement.

  • You can report a person, a post, a workout sent to you or a share link from its menu in the app, from the report form on a share-link page, or by email to reports@liftclubapp.com. Blocking someone also tells us.
  • We review reports and act on them within 24 hours.
  • We have zero tolerance for objectionable content and abusive users.
  • We may remove content, reset a name or handle, turn off share links, or suspend or permanently ban an account. A banned account can’t sign in.
  • We may also suspend or limit access where we need to, to protect the Service or other people, or to comply with the law.
  • We may report illegal content, and content that puts someone in danger, to the authorities.

Bans and subscriptions. A suspension or ban doesn’t cancel an App Store subscription. Cancel it in Settings. If we ban you for breaking these Terms, you aren’t entitled to a refund from us.

Deleting your account. You can delete your account at any time in Profile → Delete account, at the bottom of the page.

  • It takes effect immediately and can’t be undone.
  • It removes your account and the data tied to it from our servers, as the Privacy Policy describes.
  • It doesn’t cancel your App Store subscription.

Ending the Service. We may stop offering the Service. If we do, we’ll try to give you reasonable notice in the app or by email, so you can ask for a copy of your data.

Surviving terms. Sections 3 (the assumption of risk and release), 8 (as to content already shared, and the licence to other users), 11, 14, 15, 16, 19 and 20 survive the end of these Terms or your account.

11. Our intellectual property

What’s ours. We or our licensors own the Service, including:

  • the app and website;
  • the LiftClub name and logo, and the mascot;
  • the exercise library and its instructions;
  • the exercise demonstration videos and images, including the characters Tom and Ashley;
  • workout artwork, built-in workouts and programs, and the design of the Service.

Your licence to use the app. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own non-commercial use, on Apple devices you own or control, as the App Store’s Usage Rules allow. We keep all rights we don’t expressly give you.

Open-source software. Some parts of the app are open-source software, used under their own licences.

Our brand. Don’t use the LiftClub name or logo without our permission.

12. Third-party services

The Service relies on, or links to, services we don’t control. Their own terms and privacy policies apply when you use them, and we aren’t responsible for them. They include:

  • Apple: the App Store and Sign in with Apple;
  • Google: Sign in with Google, and the AI model behind LiftAI;
  • RevenueCat: subscription status;
  • Instagram: sharing a card to your Story;
  • YouTube: the “Watch on YouTube” search on an exercise.

13. Availability and changes to the Service

  • Logging works offline. Syncing, friends features, share links, demonstration videos and LiftAI need a connection.
  • We may change, suspend or stop any part of the Service, including free features.
  • We don’t promise that the Service will always be available, free of errors, or compatible with your device or iOS version.

14. Disclaimers

To the fullest extent the law allows:

  • the Service is provided “as is” and “as available”, and you use it at your own risk;
  • we disclaim all warranties and conditions, whether express, implied or statutory, including merchantability, satisfactory quality, fitness for a particular purpose, accuracy and non-infringement;
  • we don’t warrant that workouts, programs, demonstrations, instructions, charts, estimates or LiftAI output are accurate, complete, safe or suitable for you;
  • we don’t warrant that the Service will be uninterrupted, secure or free of errors or harmful components, or that your data will never be lost.

Some places don’t allow some of these disclaimers, so some may not apply to you.

15. Limitation of liability

To the fullest extent the law allows:

  • No indirect losses. We aren’t liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, profits, revenue or goodwill, even if we were told they were possible.
  • Exercise and health. We aren’t liable for any injury, illness or loss that comes from exercise or physical activity you choose to do, or from relying on content in the Service, including LiftAI output and content from other users.
  • Lost data. We aren’t liable for lost or corrupted data, including training that hadn’t synced. Keep your phone and app up to date.
  • Other people. We aren’t liable for the conduct or content of other users or third parties.
  • Cap. Our total liability for all claims about the Service is limited to the greater of:
    • what you paid for LiftClub Pro in the 12 months before the event that led to the claim; or
    • CA$50.

These limits apply whatever the legal theory (contract, tort including negligence, statute or otherwise), and even if a remedy fails of its essential purpose.

Nothing in these Terms limits liability that can’t be limited by law, such as for death or personal injury caused by our negligence where the law doesn’t allow it to be limited, or for fraud. Nothing in them affects rights you have under consumer law that can’t be waived.

16. Indemnity

To the extent the law allows, you agree to defend and indemnify us against claims, losses, damages and costs (including reasonable legal fees) from third parties arising from:

  • your content;
  • your breach of these Terms or of the law; or
  • your misuse of the Service.

This doesn’t apply where the law prohibits it, or to the extent a claim is caused by our own fault.

17. Terms that apply because you got the app from Apple

  • Who these Terms are with. These Terms are between you and LiftClub, not Apple. We, not Apple, are solely responsible for the app and its content.
  • Your licence. It’s limited to a non-transferable licence to use the app on Apple-branded devices you own or control, as the Usage Rules in the App Store Terms of Service allow. The app may also be used by other accounts linked to you through Family Sharing or volume purchasing, where those rules allow.
  • Support. We’re solely responsible for maintenance and support, as described in these Terms. Apple has no obligation to provide maintenance or support for the app.
  • Warranty. We’re solely responsible for any product warranty that the law doesn’t allow us to disclaim. If the app fails to conform to any warranty that applies, you can notify Apple, and Apple will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs or expenses from a failure to conform to a warranty are our responsibility, subject to these Terms.
  • Claims about the app. We, not Apple, are responsible for addressing any claims by you or a third party about the app or your possession or use of it. That includes:
    • product liability claims;
    • claims that the app fails to meet legal or regulatory requirements;
    • claims under consumer protection, privacy or similar laws, including in connection with the app’s use of HealthKit or HomeKit, if it ever uses them.
  • Intellectual property claims. If anyone claims that the app or your possession and use of it infringes their intellectual property, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.
  • Your eligibility. You confirm that you aren’t located in a country subject to a US Government embargo, or designated by the US Government as a “terrorist supporting” country, and that you aren’t on any US Government list of prohibited or restricted parties.
  • Other services’ terms. You must comply with any third-party terms that apply when you use the app, such as your mobile carrier’s.
  • Third-party beneficiaries. Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept them, Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
  • Questions and claims. Send questions, complaints or claims about the app to the contact details in section 21.

18. Changes to these Terms

We may update these Terms. If a change is material, we’ll tell you in the app or by email before it takes effect, and we’ll update the date at the top. If you keep using the Service after the change takes effect, you accept the updated Terms. If you don’t agree, stop using the Service and delete your account. Changes don’t apply to disputes that arose before the change.

19. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods doesn’t apply.

Talk to us first. If you have a dispute with us, email support@liftclubapp.com and give us 30 days to try to resolve it informally before you start a claim.

Courts. If we can’t resolve it, the courts of the Province of Ontario have exclusive jurisdiction, and you and we agree to their jurisdiction.

Time limit. To the extent the law allows, any claim about the Service must be started within one year after it arose.

Your local rights. Nothing in this section takes away consumer protections that apply where you live, including your right to bring a claim in your local courts if the law gives you that right.

20. General

  • Entire agreement. These Terms, the Privacy Policy and the Community Guidelines are the whole agreement between you and us about the Service.
  • Severability. If any part of these Terms is found unenforceable, it’s limited to the minimum extent needed, and the rest still applies.
  • No waiver. If we don’t enforce a right, we haven’t waived it.
  • Transfer. We may transfer these Terms as part of a reorganisation, to a company we set up to run LiftClub, or in a sale of LiftClub. You may not transfer them without our consent.
  • Events outside our control. We aren’t liable for delays or failures caused by things outside our reasonable control, such as outages at our providers, internet or power failures, or natural disasters.
  • Notices. We may send you notices in the app or to the email on your account. You agree that electronic notices meet any legal requirement for written notice.
  • Language. These Terms are written in English. If we provide a translation, the English version applies where they differ.
  • No other beneficiaries. Except for Apple, as section 17 says, no one else has rights under these Terms.

21. Contact